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SMTP Spam Policy

If you are having trouble sending mail to our network or you have received unsolicited bulk email from one of our customers, please get in touch with us and we will try to resolve this matter as soon as possible. To contact us either write to postmaster-at-tsunamihost.ch or use the contact form provided at the end of this page.

Currently Enforced Rules

Following rules are currently enforced on our mailservers:

Rule Error Message Explanation
MAIL FROM 553 sorry, your envelope sender domain must exist You must provide a valid mail address as sender in the mail envelope. Your address is considered to be valid if the lookup for an MX record succeeds.
Reverse DNS 451 bad reverse DNS Your IP must have a valid reverse DNS (PTR) record.

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